When a customer accepts your quote

The customer confirms with an emailed code. The booking is then confirmed automatically, with no further action from you:

• Tokens are taken from your balance.
• You receive the customer's name, phone, email and property address.
• The customer receives your firm's contact details.
• Both of you get a confirmation email and booking agreement.
• The job appears on your calendar.

If you do not have enough tokens, the booking waits until you top up and accept it.