How long does broadband installation take?

Most standard broadband installations are completed within 1 to 3 hours, but this can vary depending on the complexity of the setup or if new cabling is required.

Will new cables be run?

For full-fibre or properties without existing connections, new fibre optic or telephone cables may need to be run from the street to your property, which the engineer will handle.

Do I need to provide any equipment?

Typically, your broadband provider will supply the necessary router. If you have chosen to use your own router, ensure it is compatible with your new service.

Can I choose where the router is placed?

While engineers will advise on the best location for optimal signal, they will usually try to accommodate your preferred placement as long as it is technically feasible and safe.

Broadband installation

The short answer

Full-fibre and business broadband setup

Price from: £60.00
Time on site: 1 to 3 hours

What you get

You get a professional setup of your new broadband connection, including router configuration and testing to ensure it is working correctly.

Get up to 3 quotes

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When do you need a Broadband installation?

You need broadband installation when moving into a new property, switching broadband providers, upgrading to a faster service like full-fibre, or setting up a new business internet connection.

What happens on the day

A qualified engineer will arrive to install the necessary cabling, set up your router, and connect it to your devices. They will test the connection to ensure everything is working correctly and provide guidance on its use.

How to prepare

Ensure clear access to the main telephone socket or where you want the router placed.
Have your account details and new router ready if self-supplied.
Clear any obstacles from the path where cables might need to run.
Charge your laptop or phone if you wish to test the connection immediately.
Inform the engineer of any known issues or specific requirements.

How to improve your result

Consider placing your router in a central location for optimal Wi-Fi coverage.
Discuss potential Wi-Fi dead zones with the engineer for advice on extenders.
Ensure all smart home devices are ready to be connected to the new network.
Ask about the best security practices for your new broadband connection.

Why it is useful day to day

Reliable broadband provides essential connectivity for work, entertainment, and communication, making daily life smoother and more efficient.

Why we ask these questions

We ask about your property type, existing setup, and desired broadband speed to determine the best installation method and equipment needed. This ensures a smooth and efficient setup for your specific requirements.

Frequently asked questions

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