Who arranges the check-out report?

Typically, the landlord or letting agent arranges the check-out report, but tenants can also commission one for their own records if they have concerns.

What is 'fair wear and tear'?

Fair wear and tear refers to the normal deterioration of a property and its contents over time through everyday use. It is not considered tenant damage.

Can I dispute the check-out report findings?

Yes, if you disagree with the findings, you should raise your concerns with the landlord or agent. If agreement can't be reached, the deposit protection scheme's dispute resolution service can mediate.

Is a check-in report necessary for a check-out report to be valid?

Yes, a comprehensive check-in report is crucial. Without it, it's very difficult to prove any changes in condition, making deposit deductions challenging to justify.

Check-out & deposit report

Fixed price

The short answer

Move-out comparison for deposit

Price from: £120.00
Time on site: 1 to 3 hours

What you get

You get a detailed, impartial report outlining any changes in the property's condition, cleanliness, and inventory against the initial check-in report.

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When do you need a Check-out & deposit report?

A check-out report is essential at the end of every tenancy, just after the tenant has moved out and before any new tenants move in. It forms the basis for any potential deposit deductions.

What happens on the day

An inventory clerk will visit the empty property with both the original check-in report and inventory. They will carefully document its current condition, noting any damage, missing items, or cleaning issues, taking dated photographs.

How to prepare

Ensure the property is completely empty of tenant's belongings.
Ensure all cleaning has been completed by the tenant.
Provide access to all areas of the property, including gardens.
Have the original check-in report and inventory available.
Provide details of any keys to be collected.

How to improve your result

For tenants, address any cleaning or minor repairs before the inspection.
For landlords, ensure the property was thoroughly documented at check-in.
Keep good records of correspondence and any agreements during the tenancy.

Why it is useful day to day

This report provides clear, independent evidence for deposit deductions, helping to resolve disputes quickly and fairly, saving both landlords and tenants potential stress and cost.

Why we ask these questions

We ask about the number of bedrooms and bathrooms as this dictates the size of the property and therefore the time required to complete a thorough check-out report. Knowing if it is furnished helps us understand the typical inventory complexity.